Issued Certificates

Certificates are automatically generated and delivered to users via email when they reach specific milestones or complete key actions in their trading journey.

Each certificate issued through one of the events above is delivered as a .png image attachment in a congratulatory email.

Automatic Issuance Triggers

Certificates are automatically generated and sent when any of the following event occur:

• Account Created - A certificate is generated and sent via email when a new trading account is successfully created.

• Account Upgraded - A certificate is issued and emailed upon a successful level upgrade. This includes:

  • Manual upgrades triggered by the user (e.g., pressing the upgrade button).

  • Automatic upgrades based on active equity.

  • Approved upgrades that were under review.

• Payout Approved - A certificate is generated and sent when a payout is officially approved.

Exclusions

Certificates will not be sent for upgrades performed manually by an admin or automatic reset account triggered as part of payout approval.

Certificate Storage & Expiry

Once generated, each certificate is stored as an image file in our system. Stored certificate images are automatically deleted after 48 hours.

Date Format

All certificates will display dates in the format: Month DD, YYYY (e.g., "October 22, 2024").