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Payouts

The Payouts page provides an administrative record of all payout requests submitted by traders on the platform.

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This page is for internal tracking and manual handling. It does not process transaction or connect to any third-party payment systems. Final payouts must be completed externally by administrators.

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Overview

Each payout request is listed in a table, giving administrators the ability to view, track, and update the request status.

The table includes the following columns:

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User

Displays the trader's information:

  • Trading Account Login

  • Full Name

  • Email Address

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Requested On

The date and time the payout was requested, shown based on the admin's local machine time.

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Status

Indicates the current status of the payout request:

  • Pending - Awaiting review.

  • Approved - Manually approved by admin; internal actions (like account balance deduction or reset) have been triggered.

  • Rejected - Denied by admin with reason provided.

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Type

Shows the method of payout requested. Types include:

  • Bank Transfer - Includes account name, number, BIC/SWIFT (auto-generated), and bank name (auto-generated).

  • USDT TRC20 Wallet - USDT on the TRC20 blockchain.

  • USDT ERC20 Wallet - USDT on the ERC20 blockchain.

  • BTC Wallet - Bitcoin address.

  • ETH Wallet - Ethereum address.

  • Email - Payouts via platforms that use email as identifier.

  • Rise - Payment via the Rise payment service.

  • Wise - Payment via the Wise platform.

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Amount

Gross amount requested before profit split calculations.

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Transaction Details

Displays destination or account information for the payout (e.g., wallet address, bank details).

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Approving Payout

When selecting Approve, administrators will be shown a modal with complete payout details:

  • Payout info (user, account ID, requested amount, type, profit split, net expense).

  • Option to toggle Custom Net Expense and input a manual amount.

  • Confirmation field to re-enter the exact custom net expense to prevent errors.

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Note

Approving a payout does not initiate any real transfer. It triggers backend rules such as deducting the account balance or resetting the user's account depending on the program's settings.

An email notification will be sent to the trader upon approval.

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Rejecting Payout

When selecting Reject, a modal will prompt the admin to enter a rejection reason.

After confirmation, the trader is notified via email with the provided reason.

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